WEMA, Evans F. Redesigning customer support services for electronic resources: The case of UDSM library. University of Dar es Salaam Library Journal, [S. l.], v. 13, n. 2, p. 80–96, 2019. Disponível em: http://196.44.161.124/index.php/lj/article/view/2402. Acesso em: 7 apr. 2026.