Predicting Public Servants ' Organizational Citizenship Behavior through Work-Life Balance Initiatives: Evidence from Medics in Tanzania ' s Government Hospitals

Abstract

Despite gaining substantial recognition and being highly advocated for adoption, theconcepts of work-life balance and organizational citizenship behavior are still under-researched in the public service, especially in developingcountries. This studyexaminestheinfluenceofwork-lifebalanceondimensionsoforganizationalcitizenship behavior among medical staff members in Tanzania. A cross-sectionalsurvey was employed to collect data from 335stratifiedrandomly selected medicsworking in hospitals operating under Local Government Authorities. The Covariance-Based Structural Equation Modelling technique was used in data analysis with thehelp of Amos software version 21. Results show that work-life balance initiatives havea positive and significant influence on organizationalcitizenship behavior. The studyfindings provide evidence of the applicability of the link between work-life balance andorganizational citizenship behavior, as postulated in Social Exchange Theory, in thepublicservicewhichisunder-researched.Thestudyimplicationfordifferentstakeholders is presented at the end of the paper.Keywords: Organization citizenship behavior, work-life balance, medics, healthcare facilities