Project Communication and Perceived Project Performance: The Mediating Influence of Individual Commitment in Uganda ' s Citizenship Projects

Abstract

This paper examines the mediating influence of individual commitmenton the relationship between project communication and perceivedproject performance. Many citizenship projects frequently fail to deliveron time, budget, specifications, and quality or do not deliver value tothe public. This could be attributed to ineffective project communicationand lack of individual commitment. Despite previous researchcontributions, no existing studies have investigated the mediatinginfluence of individual commitment on this relationship. Thus, empiricalresearch to corroborate these claims in this area remains anecdotaland scanty. Based on a cross sectional data set from 322 citizenshipproject stakeholders in Uganda used to validate the theoretical model,findings reveal that individual commitment elements (affectivity,normative and continuance) significantly mediate the relationshipbetween project communication and perceived project performance.The results also suggest that affectivity and normative commitment have  a stronger influence towards perceived project performance thancontinuance commitment. Theoretical and practical implications arealso discussed.Keywords: project communication, mediation, individual commitment,citizenship projects, project performance