MWALUKO, G S; MJEMA, E A. M. A SYSTEMIC FRAMEWORK FOR IMPLEMENTATION OF TQM PROGRAMMES. Tanzania Journal of Engineering and Technology, [S. l.], v. 32, n. 2, 2017. Disponível em: http://196.44.161.124/index.php/tjet/article/view/1089. Acesso em: 7 apr. 2026.